CrilaReviews

Collect reviews the
smart way.

Bad reviews hurt business. Good reviews build it. We make sure you get more of the second kind.

A customer holding a phone with a star rating screen, next to a CrilaReviews QR code stand on a counter

How It Works

Scan & Rate

1. Scan & Rate

After paying, the customer taps the NFC stand or scans the QR code and rates their experience 1-5 stars, no app to download.

Positive? Goes Public

2. Positive? Goes Public

4-5 star ratings are sent straight to your Google Business review page, boosting your public rating.

Negative? Gets Private

3. Negative? Gets Private

1-3 star ratings open a private form instead, and you get an instant email, so you can fix it before it's ever public.

Features

Everything you need, nothing you have to manage

Tap-to-review stand

A branded acrylic stand with an NFC chip and your QR code, printed with your logo and shipped free with your first month.

Smart routing

Positive and negative feedback are automatically split, protecting your public rating without hiding real problems from you.

Owner dashboard

See every rating as it comes in, respond to unhappy customers directly, and approve the reviews you want to show off.

Website widget

One line of code adds a live, auto-updating grid of your approved reviews to your own website.

Instant alerts

The moment a customer leaves 1-3 stars, you get an email with what went wrong and their contact details, if they gave them.

Works with Google

No new profile to manage, happy customers post straight to the Google Business profile you already have.

Pricing

Simple pricing

£19/month

Cancel anytime

  • Branded NFC + QR stand, shipped free
  • Unlimited feedback collection
  • Smart routing to Google
  • Dashboard, alerts, and website widget
Get started

FAQ

Frequently asked questions

Do customers need to download an app?

No. Tapping or scanning opens a normal web page in their browser, nothing to install.

What happens to negative feedback?

It never gets posted publicly through CrilaReviews. It's emailed straight to you so you can follow up, and only shows on your website if you choose to approve it.

Can I cancel anytime?

Yes, there's no contract. Manage or cancel your subscription anytime from your dashboard.

Do I need to set anything up technically?

Signing up takes a few minutes. Adding the reviews widget to your website is one line of code, and we can help if you get stuck.

Contact

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